Struck in red is what ElevenLabs removed; blue is what they added. Muted text is unchanged context.
BeforeAfter
AddedTitle#1
Before: not present
After: Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-29 16:00 UTC
AddedResolved time#5
Before: not present
After: 2026-09-29 20:23 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are currently investigating increased latency, conversation failures, and API request failures currently known to affect Agents and STT.
These failures may manifest as delays in agent conversations, 429s to STT requests, or conversation failures with the error: "START node generated a response after progressing".
AddedUpdateidentified#7
Before: not present
After: We have isolated the cause of the increased latency and errors, and are working to resolve it.
Current evidence suggests that the Sound Effects product and other Creative Platform products may also be affected, but scope and severity of impact to these products remains unclear.
AddedUpdatemonitoring#8
Before: not present
After: Our engineers have applied a fix for the likely root cause. We are seeing signs of recovery but we will continue to monitor until recovery is fully confirmed.
AddedUpdateresolved#9
Before: not present
After: We have not seen any further errors after the fix was applied. All services are fully operational and stable. We will post an RCA on our status page after further investigation.
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failuresthis change
Cite this
Major incident: Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures on ElevenLabs’s status page, changed 2026-09-29 16:00 UTC (change 1 of 1).
Title
Major incident: Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures