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ElevenLabs: Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures

MajorStatus: resolvedStarted Resolved (4.4 h)4 updatesstatus.elevenlabs.io (opens in new tab)

Affected components: 01M52E2F2T3TJB9ADTV9MXEQBF01M52E4R81RBEYD94QJACM67BQ01M52E62M8B3MCBHBPM40YK3SS01M52EJT2ZR0TCK0EARKESJ8NW

Timeline of updates

  1. investigating

    We are currently investigating increased latency, conversation failures, and API request failures currently known to affect Agents and STT.

    These failures may manifest as delays in agent conversations, 429s to STT requests, or conversation failures with the error: "START node generated a response after progressing".

  2. identified

    We have isolated the cause of the increased latency and errors, and are working to resolve it.

    Current evidence suggests that the Sound Effects product and other Creative Platform products may also be affected, but scope and severity of impact to these products remains unclear.

  3. monitoring

    Our engineers have applied a fix for the likely root cause. We are seeing signs of recovery but we will continue to monitor until recovery is fully confirmed.

  4. resolved

    We have not seen any further errors after the fix was applied. All services are fully operational and stable. We will post an RCA on our status page after further investigation.

Changes Rewindex caught on this incident

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Impact, status and times are the vendor’s own, as last archived. View on status.elevenlabs.io (opens in new tab).

Cite this

Status incident (vendor impact label: major) posted by ElevenLabs, started 2026-09-29 16:00 UTC, resolved after 4.4 h, 4 update(s).

Title
Agents, STT, and Creative Platform: Increased Latency, Conversation Failures, and STT Failures
Vendor
ElevenLabs
Date
URL
https://rewindex.com/company/elevenlabs/incidents/01M5FR6VBB9YRMJMHXE93AEE5V

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