Changes / Shopify / Shopify storefronts not accessible on some stores
Shopify: Major incident: Shopify storefronts not accessible on some stores
Summary
Some Shopify storefronts were inaccessible in a major-impact incident affecting Admin, Checkout, and Storefront. It started at 2019-11-20 18:40 UTC and was resolved at 2019-11-20 18:45 UTC, with a computed duration of 4 min; Shopify did not state a cause or fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Shopify storefronts not accessible on some stores
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2019-11-20 18:40 UTC
Before: not present
After: 2019-11-20 18:45 UTC
Before: not present
After: Admin, Checkout, Storefront
Before: not present
After: Some Shopify storefronts are temporarily not accessible. We are investigating and will keep you updated.
Before: not present
After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Shopify storefronts not accessible on some stores (this change) Some Shopify storefronts were inaccessible in a major-impact incident affecting Admin, Checkout, and Storefront. It started at 2019-11-20 18:40 UTC and was resolved at 2019-11-20 18:45 UTC, with a computed duration of 4 min; Shopify did not state a cause or fix. | Major incident |