Changes / Mezmo / Webapp Unavailable

Mezmo: Major incident: Webapp Unavailable

Summary

Mezmo reported a major Web App outage affecting https://app.logdna.com from 2020-12-16 22:54 UTC to 2020-12-16 23:02 UTC, lasting 8 min. The vendor identified and resolved the issue but did not specify a cause or fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Webapp Unavailable
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2020-12-16 22:54 UTC
AddedResolved time#5
Before: not present
After: 2020-12-16 23:02 UTC
AddedAffected components#6
Before: not present
After: Web App
AddedUpdateinvestigating#7
Before: not present
After: We are currently investigating reports of the https://app.logdna.com web app being unavailable.
AddedUpdateresolved#8
Before: not present
After: We have identified and resolved the issue that was making https://app.logdna.com unavailable.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Webapp Unavailable (this change)
Mezmo reported a major Web App outage affecting https://app.logdna.com from 2020-12-16 22:54 UTC to 2020-12-16 23:02 UTC, lasting 8 min. The vendor identified and resolved the issue but did not specify a cause or fix.
Major incident

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