# Mezmo: Major incident: Webapp Unavailable

**Summary:** Mezmo reported a major Web App outage affecting https://app.logdna.com from 2020-12-16 22:54 UTC to 2020-12-16 23:02 UTC, lasting 8 min. The vendor identified and resolved the issue but did not specify a cause or fix. _(machine-written, sol)_
- Kind: Major incident · Label: outage (model (Jev))
- Changed: 2020-12-16 22:54 UTC · Detected: 2026-10-17 18:22 UTC
- [Source: https://stspg.io/qp25syg3l6dp](https://stspg.io/qp25syg3l6dp)
- [Company: Mezmo](https://rewindex.com/company/mezmo.md)
- Versions: before (none: first archived) → after incident\_version:282/n4ywvr21s809@de0b4a3c78d8
- Change 1 of 1 for this incident

## What changed

**1. Added: Title**

```diff
+ Webapp Unavailable
```

**2. Added: Impact**

```diff
+ major
```

**3. Added: Status**

```diff
+ resolved
```

**4. Added: Start time**

```diff
+ 2020-12-16 22:54 UTC
```

**5. Added: Resolved time**

```diff
+ 2020-12-16 23:02 UTC
```

**6. Added: Affected components**

```diff
+ Web App
```

**7. Added: Update** (investigating) · 2020-12-16 22:54 UTC

```diff
+ We are currently investigating reports of the https://app.logdna.com web app being unavailable.
```

**8. Added: Update** (resolved) · 2020-12-16 23:02 UTC

```diff
+ We have identified and resolved the issue that was making https://app.logdna.com unavailable.
```

## History of this incident

| When (UTC) | Change | Label |
| --- | --- | --- |
| 2020-12-16 22:54 UTC | Major incident: Webapp Unavailable (this change) | outage |

All Mezmo changes: [timeline](https://rewindex.com/company/mezmo/changes.md)
_Diff excerpts are shown on normalized text: dates, counters and tokens appear as ‹date›, ‹count›, ‹tok›; noise-only edits are hidden. Rewindex shows the changed passages, not a copy of the page._


---
Canonical: https://rewindex.com/change/i74dd3fbbd8fc43 · Markdown: https://rewindex.com/change/i74dd3fbbd8fc43.md · JSON: https://rewindex.com/api/v1/changes/i74dd3fbbd8fc43 · Generated 2026-10-18T02:31:25.114Z