Changes / Ashby / All-In-One: Issues sending E-Signatures
Ashby: Critical incident: All-In-One: Issues sending E-Signatures
Summary
Ashby reported a critical All-In-One outage affecting e-signature requests through Dropbox Sign, starting 2026-01-02 21:12 UTC and resolved at 2026-01-02 23:36 UTC, lasting 2 h 23 min. Dropbox Sign resolved its downtime, and Ashby verified that e-signature functionality worked again.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: All-In-One: Issues sending E-Signatures
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After: critical
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After: resolved
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After: 2026-01-02 21:12 UTC
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After: 2026-01-02 23:36 UTC
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After: Dropbox Sign, Third-Party Integrations - Dropbox Sign
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After: Dropbox Sign is currently experiencing downtime. You may have issues sending e-signature requests until this is resolved.
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After: Dropbox Sign has resolved their downtime, and we've verified e-signature works in Ashby.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: All-In-One: Issues sending E-Signatures (this change) Ashby reported a critical All-In-One outage affecting e-signature requests through Dropbox Sign, starting 2026-01-02 21:12 UTC and resolved at 2026-01-02 23:36 UTC, lasting 2 h 23 min. Dropbox Sign resolved its downtime, and Ashby verified that e-signature functionality worked again. | Major incident |