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Ashby: All-In-One: Issues sending E-Signatures

Impact: criticalStatus: resolvedStarted Resolved (2.4 h)2 updatesSource: stspg.io (opens in new tab)
Summary

Ashby reported a critical All-In-One outage affecting e-signature requests through Dropbox Sign, starting 2026-01-02 21:12 UTC and resolved at 2026-01-02 23:36 UTC, lasting 2 h 23 min. Dropbox Sign resolved its downtime, and Ashby verified that e-signature functionality worked again.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: Dropbox SignThird-Party Integrations - Dropbox Sign

Timeline of updates

  1. investigating

    Dropbox Sign is currently experiencing downtime. You may have issues sending e-signature requests until this is resolved.

  2. resolved

    Dropbox Sign has resolved their downtime, and we've verified e-signature works in Ashby.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Ashby profile · Recent Ashby incidents · Markdown · JSON