Changes / Matillion / Some Maia runners failing to start (EU and US regions)
Matillion: Major incident: Some Maia runners failing to start (EU and US regions)
Summary
Some Maia runners failed to start in the EU and US regions, affecting Agents; Matillion rated the impact major. The incident started at 2026-09-17 10:09 UTC and was resolved at 2026-09-17 10:20 UTC, with a reported duration of 10 min. Matillion identified the issue and reviewed a fix but did not state a cause.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Some Maia runners failing to start (EU and US regions)
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After: major
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After: resolved
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After: 2026-09-17 10:09 UTC
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After: 2026-09-17 10:20 UTC
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After: Agents, EU Region - Agents, US Region - Agents
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After: We are currently investigating this issue
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After: The issue has been identified and a fix is being reviewed
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After: This incident has been resolved
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Some Maia runners failing to start (EU and US regions) (this change) Some Maia runners failed to start in the EU and US regions, affecting Agents; Matillion rated the impact major. The incident started at 2026-09-17 10:09 UTC and was resolved at 2026-09-17 10:20 UTC, with a reported duration of 10 min. Matillion identified the issue and reviewed a fix but did not state a cause. | Major incident |
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