Matillion: Some Maia runners failing to start (EU and US regions)

Impact: majorStatus: resolvedStarted 2026-09-17 10:09 UTCResolved 2026-09-17 10:20 UTC (10 min)3 updatesSource: stspg.io

Summary

Some Maia runners failed to start in the EU and US regions, affecting Agents; Matillion rated the impact major. The incident started at 2026-09-17 10:09 UTC and was resolved at 2026-09-17 10:20 UTC, with a reported duration of 10 min. Matillion identified the issue and reviewed a fix but did not state a cause.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AgentsEU Region - AgentsAgentsUS Region - Agents

Timeline of updates

investigating2026-09-17 10:09 UTC
We are currently investigating this issue
identified2026-09-17 10:10 UTC
The issue has been identified and a fix is being reviewed
resolved2026-09-17 10:20 UTC
This incident has been resolved

Rewindex changes for this incident

Major incident: Some Maia runners failing to start (EU and US regions) 2026-09-17 10:09 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Matillion profile · Recent Matillion incidents · Markdown · JSON