Changes / Brevo / SSO and SAML login not available
Brevo: Critical incident: SSO and SAML login not available
Summary
Brevo reported a critical outage affecting SSO and SAML login, disrupting access for some customers. It started at 2026-09-10 10:29 UTC and was resolved at 2026-09-10 10:50 UTC, lasting 21 min; Brevo confirmed all affected services were functioning normally.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: SSO and SAML login not available
Before: not present
After: critical
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After: resolved
Before: not present
After: 2026-09-10 10:29 UTC
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After: 2026-09-10 10:50 UTC
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After: We’ve have an issue impacting SSO and SAML login , and as a result, some customers may be experiencing disruptions while using it.
Our team is actively investigating the issue and working to resolve the issue as quickly as possible.
We apologize for the inconvenience and will share further updates as soon as we have more information.
Before: not present
After: The issue has been resolved, and all affected services are now functioning normally.
Thank you for your patience while we worked to address the issue.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: SSO and SAML login not available (this change) Brevo reported a critical outage affecting SSO and SAML login, disrupting access for some customers. It started at 2026-09-10 10:29 UTC and was resolved at 2026-09-10 10:50 UTC, lasting 21 min; Brevo confirmed all affected services were functioning normally. | Major incident |