Changes / Mezmo / Web UI is temporarily unavailable
Mezmo: Major incident: Web UI is temporarily unavailable
Summary
Mezmo reported a major Web UI outage affecting Livetail, Search, and Web App; log searches could return errors. It started at 2021-04-23 06:17 UTC and was resolved at 2021-04-23 06:45 UTC, lasting 27 min. Mezmo reported restoring log access and confirmed the Web UI was fully operational.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Web UI is temporarily unavailable
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2021-04-23 06:17 UTC
Before: not present
After: 2021-04-23 06:45 UTC
Before: not present
After: Livetail, Search, Web App
Before: not present
After: Searching logs may return errors, we are investigating the issue now.
Before: not present
After: We identified the cause and are taking remedial action.
Before: not present
After: We fixed the issue and the logs are accessible again. We are monitoring the environment.
Before: not present
After: The issue is resolved, Web UI is fully operational.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Web UI is temporarily unavailable (this change) Mezmo reported a major Web UI outage affecting Livetail, Search, and Web App; log searches could return errors. It started at 2021-04-23 06:17 UTC and was resolved at 2021-04-23 06:45 UTC, lasting 27 min. Mezmo reported restoring log access and confirmed the Web UI was fully operational. | Major incident |