Changes / Matillion / Service Disruption (All Regions) - Projects Not Accessible
Matillion: Critical incident: Service Disruption (All Regions) - Projects Not Accessible
Summary
Matillion reported a critical disruption that made projects inaccessible across all regions, affecting Designer and Pipeline Execution in AU, EU and US regions. It started at 2026-08-17 17:53 UTC and lasted 55 min, resolving at 2026-08-17 18:48 UTC; a fix was implemented, but no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Service Disruption (All Regions) - Projects Not Accessible
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After: critical
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After: resolved
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After: 2026-08-17 17:53 UTC
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After: 2026-08-17 18:48 UTC
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After: AU Region - Designer, AU Region - Pipeline Execution, Designer, EU Region - Designer, EU Region - Pipeline Execution, Pipeline Execution, US Region - Designer, US Region - Pipeline Execution
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After: We are currently investigating this issue.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: Service Disruption (All Regions) - Projects Not Accessible (this change) Matillion reported a critical disruption that made projects inaccessible across all regions, affecting Designer and Pipeline Execution in AU, EU and US regions. It started at 2026-08-17 17:53 UTC and lasted 55 min, resolving at 2026-08-17 18:48 UTC; a fix was implemented, but no cause was stated. | Major incident |
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