Matillion: Service Disruption (All Regions) - Projects Not Accessible

Impact: criticalStatus: resolvedStarted 2026-08-17 17:53 UTCResolved 2026-08-17 18:48 UTC (55 min)3 updatesSource: stspg.io

Summary

Matillion reported a critical disruption that made projects inaccessible across all regions, affecting Designer and Pipeline Execution in AU, EU and US regions. It started at 2026-08-17 17:53 UTC and lasted 55 min, resolving at 2026-08-17 18:48 UTC; a fix was implemented, but no cause was stated.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: AU Region - DesignerDesignerDesignerEU Region - DesignerDesignerUS Region - DesignerAU Region - Pipeline ExecutionPipeline ExecutionPipeline ExecutionUS Region - Pipeline ExecutionEU Region - Pipeline ExecutionPipeline Execution

Timeline of updates

investigating2026-08-17 17:53 UTC
We are currently investigating this issue.
monitoring2026-08-17 18:45 UTC
A fix has been implemented and we are monitoring the results.
resolved2026-08-17 18:48 UTC
This incident has been resolved.

Rewindex changes for this incident

Critical incident: Service Disruption (All Regions) - Projects Not Accessible 2026-08-17 17:53 UTC

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Matillion profile · Recent Matillion incidents · Markdown · JSON