# Matillion: Service Disruption (All Regions) - Projects Not Accessible

- Impact (vendor’s label): critical
- Status: resolved
- Started: 2026-08-17 17:53 UTC · Resolved: 2026-08-17 18:48 UTC · Duration: 55 min
- Updates: 3 · Affected components: AU Region - Designer, Designer, Designer, EU Region - Designer, Designer, US Region - Designer, AU Region - Pipeline Execution, Pipeline Execution, Pipeline Execution, US Region - Pipeline Execution, EU Region - Pipeline Execution, Pipeline Execution
- [Vendor status page: https://stspg.io/jtnm61l66qg3](https://stspg.io/jtnm61l66qg3)
- [Company: Matillion](https://rewindex.com/company/matillion.md)

## Summary

Matillion reported a critical disruption that made projects inaccessible across all regions, affecting Designer and Pipeline Execution in AU, EU and US regions. It started at 2026-08-17 17:53 UTC and lasted 55 min, resolving at 2026-08-17 18:48 UTC; a fix was implemented, but no cause was stated. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2026-08-17 17:53 UTC: We are currently investigating this issue.
- **monitoring** 2026-08-17 18:45 UTC: A fix has been implemented and we are monitoring the results.
- **resolved** 2026-08-17 18:48 UTC: This incident has been resolved.

## Rewindex changes for this incident

- 2026-08-17 17:53 UTC: [Critical incident: Service Disruption (All Regions) - Projects Not Accessible](https://rewindex.com/change/i6232dbaa122c56.md)


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Canonical: https://rewindex.com/company/matillion/incidents/lcnprn8trlpg · Markdown: https://rewindex.com/company/matillion/incidents/lcnprn8trlpg.md · JSON: https://rewindex.com/api/v1/companies/matillion/incidents/lcnprn8trlpg · Generated 2026-10-18T11:37:17.104Z