Changes / New Relic / UI Irregularities

New Relic: Major incident: UI Irregularities

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: UI Irregularities
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-12-18 09:18 UTC
AddedResolved time#5
Before: not present
After: 2024-12-18 09:47 UTC
AddedAffected components#6
Before: not present
After: UI : US - Alerts : US, UI : US - APM : US, UI : US - Auto-Telemetry with Pixie : US, UI : US - AWS Lambda Integration : US, UI : US - Browser : US, UI : US - Dashboards : US, UI : US - Incident Intelligence : US, UI : US - Infrastructure Integrations : US, UI : US - Infrastructure : US, UI : US - Logs : US, UI : US - Lookout : US, UI : US - Mobile : US, UI : US - Open Instrumentation : US, UI : US - Proactive Detection : US, UI : US - Serverless : US, UI : US - Synthetics : US
AddedUpdateinvestigating#7
Before: not present
After: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
AddedUpdateinvestigating#8
Before: not present
After: We are investigating a potential service interruption that may impact some customers. Please continue to monitor this page for updates.
AddedUpdateinvestigating#9
Before: not present
After: Some customers in the US region may be experiencing the UI returning errors or not loading as expected. Data ingest and alert notifications are not impacted at this time. If you would like to create a support case linked to this issue please send an email to servicestatus@newrelic.com and a support case will be created for you.
AddedUpdateresolved#10
Before: not present
After: Between 9:11 UTC and 9:42 UTC on December 18th, some customers in the US regions may have experienced issues accessing the UI. We have investigated and resolved this service interruption and impacted services have returned to normal operations.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: UI Irregularities (this change)Major incident

All New Relic changes → · New Relic profile · Markdown · JSON