Changes / Brex / Users are experiencing errors when viewing spend limit requests

Brex: Critical incident: Users are experiencing errors when viewing spend limit requests

Summary

Brex reported a critical Spend Management incident affecting access to new spend limit and spend limit increase requests on the dashboard’s Tasks page. It started at 2026-07-17 14:51 UTC and was resolved at 2026-07-17 15:32 UTC, lasting 40 min. Brex said it identified the root cause and resolved the issue but provided no details.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Users are experiencing errors when viewing spend limit requests
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-17 14:51 UTC
AddedResolved time#5
Before: not present
After: 2026-07-17 15:32 UTC
AddedAffected components#6
Before: not present
After: Spend Management
AddedUpdateinvestigating#7
Before: not present
After: We're investigating reports of errors when trying to view new spend limit or spend limit increase requests in the Tasks page of the Brex dashboard.
AddedUpdateresolved#8
Before: not present
After: We have identified the root cause and resolved the issue.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Users are experiencing errors when viewing spend limit requests (this change)
Brex reported a critical Spend Management incident affecting access to new spend limit and spend limit increase requests on the dashboard’s Tasks page. It started at 2026-07-17 14:51 UTC and was resolved at 2026-07-17 15:32 UTC, lasting 40 min. Brex said it identified the root cause and resolved the issue but provided no details.
Major incident

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