Changes / Grain / AWS outage causing video processing delays
Grain: Critical incident: AWS outage causing video processing delays
Summary
Grain reported a critical Recording Processing incident: an Amazon outage delayed video processing from 2023-06-13 20:11 UTC to 2023-06-14 02:39 UTC, lasting 6 h 27 min. Grain reported that the Amazon outage appeared resolved and the video backlog was processing, then confirmed all systems were operating correctly.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 54%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: AWS outage causing video processing delays
Before: not present
After: critical
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After: resolved
Before: not present
After: 2023-06-13 20:11 UTC
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After: 2023-06-14 02:39 UTC
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After: Recording Processing
Before: not present
After: Amazon is currently experiencing an outage causing Grain video processing to be delayed. The team is monitoring the outage for potential mitigations.
Before: not present
After: The Amazon outage appears to have been resolved and the video backlog is being processed. We are monitoring for any other issues related to the outage.
Before: not present
After: All systems are operating correctly at this time.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Critical incident: AWS outage causing video processing delays (this change) Grain reported a critical Recording Processing incident: an Amazon outage delayed video processing from 2023-06-13 20:11 UTC to 2023-06-14 02:39 UTC, lasting 6 h 27 min. Grain reported that the Amazon outage appeared resolved and the video backlog was processing, then confirmed all systems were operating correctly. | Major incident |