Changes / WorkOS / Elevated API Errors

WorkOS: Major incident: Elevated API Errors

Summary

WorkOS reported a major incident affecting AuthKit and Core Services - AuthKit, with elevated API errors and latency from 2026-02-24 10:11 UTC to 2026-02-24 11:16 UTC, lasting 1 h 5 min. The team identified the issue and implemented a fix; all services returned to normal.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 57%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Elevated API Errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-02-24 10:11 UTC
AddedResolved time#5
Before: not present
After: 2026-02-24 11:16 UTC
AddedAffected components#6
Before: not present
After: AuthKit, Core Services - AuthKit
AddedUpdateinvestigating#7
Before: not present
After: We’re investigating elevated API errors and latency.
AddedUpdateidentified#8
Before: not present
After: Our team has identified the issue and is implementing a fix.
AddedUpdateresolved#9
Before: not present
After: All services have returned to normal. This incident is resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Elevated API Errors (this change)
WorkOS reported a major incident affecting AuthKit and Core Services - AuthKit, with elevated API errors and latency from 2026-02-24 10:11 UTC to 2026-02-24 11:16 UTC, lasting 1 h 5 min. The team identified the issue and implemented a fix; all services returned to normal.
Major incident

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