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ChangesElevenLabsSome ElevenAgents calls failed to start

ElevenLabs: Major incident: Some ElevenAgents calls failed to start

Major incidentoutage (model (Jev), 76%)Changed Detected status.elevenlabs.io (opens in new tab)
Summary

Summary pending. The diff below shows exactly what changed.

Incident page: the full timeline of updates

What changed

Struck in red is what ElevenLabs removed; blue is what they added. Muted text is unchanged context.

AddedTitle#1
Before: not present
After: Some ElevenAgents calls failed to start
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-09-18 23:32 UTC
AddedResolved time#5
Before: not present
After: 2026-09-19 02:08 UTC
AddedUpdateinvestigating#6
Before: not present
After: We are investigating an issue that occurred with some calls where the call didn't start; however, the calls are working now.
AddedUpdatemonitoring#7
Before: not present
After: The calls are working now.
AddedUpdateidentified#8
Before: not present
After: We are still seeing some calls that are failing, our team is currently applying a new fix.
AddedUpdatemonitoring#9
Before: not present
After: We have released another fix, the error rate is now down.
AddedUpdateresolved#10
Before: not present
After: The issue has been fully resolved and everything is functional again.

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History of this incident

Friday, September 18

1 incident change

Cite this

Major incident: Some ElevenAgents calls failed to start on ElevenLabs’s status page, changed 2026-09-18 23:32 UTC (change 1 of 1).

Title
Major incident: Some ElevenAgents calls failed to start
Vendor
ElevenLabs
Date
URL
https://rewindex.com/change/i4915a45a394dbd

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