Changes / Shopify / The Admin is not loading correctly for some stores
Shopify: Major incident: The Admin is not loading correctly for some stores
Summary
Shopify reported a major Admin outage that prevented some merchants from accessing themes, from 2019-10-22 14:09 UTC to 2019-10-22 16:06 UTC, lasting 1 h 57 min. A fix was implemented and the incident was resolved; no cause was stated.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: The Admin is not loading correctly for some stores
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After: major
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After: resolved
Before: not present
After: 2019-10-22 14:09 UTC
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After: 2019-10-22 16:06 UTC
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After: Admin
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After: Some merchants are currently unable to access the themes in their Shopify Admin. We are investigating and will keep you updated.
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After: The issue has been identified and a fix is being implemented.
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After: A fix has been implemented and we are monitoring the results.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: The Admin is not loading correctly for some stores (this change) Shopify reported a major Admin outage that prevented some merchants from accessing themes, from 2019-10-22 14:09 UTC to 2019-10-22 16:06 UTC, lasting 1 h 57 min. A fix was implemented and the incident was resolved; no cause was stated. | Major incident |