Changes / WorkOS / Elevated API Errors

WorkOS: Major incident: Elevated API Errors

Summary

WorkOS reported a major incident involving elevated API errors and latency affecting AuthKit, Core Services - AuthKit, Core Services - SSO, and SSO. It started at 2026-03-17 14:12 UTC and was resolved at 2026-03-17 14:30 UTC, lasting 18 min; services were reported back to normal at 14:27 UTC.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 61%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Elevated API Errors
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-03-17 14:12 UTC
AddedResolved time#5
Before: not present
After: 2026-03-17 14:30 UTC
AddedAffected components#6
Before: not present
After: AuthKit, Core Services - AuthKit, Core Services - SSO, SSO
AddedUpdateinvestigating#7
Before: not present
After: We’re investigating elevated API errors and latency.
AddedUpdatemonitoring#8
Before: not present
After: Services have returned to normal operation
AddedUpdateresolved#9
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Major incident: Elevated API Errors (this change)
WorkOS reported a major incident involving elevated API errors and latency affecting AuthKit, Core Services - AuthKit, Core Services - SSO, and SSO. It started at 2026-03-17 14:12 UTC and was resolved at 2026-03-17 14:30 UTC, lasting 18 min; services were reported back to normal at 14:27 UTC.
Major incident

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