Changes / Substack / Elevated Error Rates

Substack: Major incident: Elevated Error Rates

Summary

Summary pending. The diff below shows exactly what changed.

Major incidentLabel: outage (model (Jev), 81%)Changed Detected Source: stspg.io

What changed

AddedTitle#1
Before: not present
After: Elevated Error Rates
AddedImpact#2
Before: not present
After: major
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2024-12-13 16:21 UTC
AddedResolved time#5
Before: not present
After: 2024-12-13 16:50 UTC
AddedAffected components#6
Before: not present
After: Custom domains, Email delivery, Push Notifications, Subscription invoice processing, Substack.com, Substack publications, Writer dashboards
AddedUpdatemonitoring#7
Before: not present
After: We are experiencing an outage, but we are recovering.
AddedUpdateidentified#8
Before: not present
After: We are currently experiencing an elevated error rate to Substack web sites and through our mobile application, but are seeing recovery. We are continuing to work toward mitigation.
AddedUpdatemonitoring#9
Before: not present
After: Substack services are fully available. We are continuing to monitor.
AddedUpdateresolved#10
Before: not present
After: This incident has been resolved.

First version of this incident archived by Rewindex. View the live incident.

History of this incident

When (UTC)ChangeKind
Major incident: Elevated Error Rates (this change)Major incident

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