Changes / Close / Delayed Webhook events
Close: Major incident: Delayed Webhook events
Summary
Close reported a major API degradation delaying webhook events from 2023-03-01 13:24 UTC to 2023-03-01 15:39 UTC, lasting 2 h 15 min. A fix was implemented by 14:13 UTC, and the event backlog was fully processed by resolution.
Machine-written from the diff below (Sol; type: incident degradation). Check the diff before relying on it.
Major incidentLabel: degradation (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)
What changed
Before: not present
After: Delayed Webhook events
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2023-03-01 13:24 UTC
Before: not present
After: 2023-03-01 15:39 UTC
Before: not present
After: API
Before: not present
After: Webhook events are being delayed. We are currently investigating this issue.
Before: not present
After: The issue has been identified, and a fix has been implemented. The event backlog is being processed.
Before: not present
After: The event backlog has been processed.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Delayed Webhook events (this change) Close reported a major API degradation delaying webhook events from 2023-03-01 13:24 UTC to 2023-03-01 15:39 UTC, lasting 2 h 15 min. A fix was implemented by 14:13 UTC, and the event backlog was fully processed by resolution. | Major incident |