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Close: Delayed Webhook events

Impact: majorStatus: resolvedStarted Resolved (2.3 h)3 updatesSource: stspg.io (opens in new tab)
Summary

Close reported a major API degradation delaying webhook events from 2023-03-01 13:24 UTC to 2023-03-01 15:39 UTC, lasting 2 h 15 min. A fix was implemented by 14:13 UTC, and the event backlog was fully processed by resolution.

Machine-written from the archived incident (Sol). Check the timeline before relying on it.

Affected components: API

Timeline of updates

  1. investigating

    Webhook events are being delayed. We are currently investigating this issue.

  2. monitoring

    The issue has been identified, and a fix has been implemented. The event backlog is being processed.

  3. resolved

    The event backlog has been processed.

Rewindex changes for this incident

Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab). Close profile · Recent Close incidents · Markdown · JSON