# Close: Delayed Webhook events

- Impact (vendor’s label): major
- Status: resolved
- Started: 2023-03-01 13:24 UTC · Resolved: 2023-03-01 15:39 UTC · Duration: 2.3 h
- Updates: 3 · Affected components: API
- [Vendor status page: https://stspg.io/fcdfsvx930gs](https://stspg.io/fcdfsvx930gs)
- [Company: Close](https://rewindex.com/company/close.md)

## Summary

Close reported a major API degradation delaying webhook events from 2023-03-01 13:24 UTC to 2023-03-01 15:39 UTC, lasting 2 h 15 min. A fix was implemented by 14:13 UTC, and the event backlog was fully processed by resolution. _(machine-written, sol)_
## Timeline of updates

- **investigating** 2023-03-01 13:24 UTC: Webhook events are being delayed. We are currently investigating this issue.
- **monitoring** 2023-03-01 14:13 UTC: The issue has been identified, and a fix has been implemented. The event backlog is being processed.
- **resolved** 2023-03-01 15:39 UTC: The event backlog has been processed.

## Rewindex changes for this incident

- 2023-03-01 13:24 UTC: [Major incident: Delayed Webhook events](https://rewindex.com/change/i2325b456e3d886.md)


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Canonical: https://rewindex.com/company/close/incidents/g3sm3djkwx12 · Markdown: https://rewindex.com/company/close/incidents/g3sm3djkwx12.md · JSON: https://rewindex.com/api/v1/companies/close/incidents/g3sm3djkwx12 · Generated 2026-10-18T09:41:29.776Z