Changes / Aircall / Login issues in GB and CH
Aircall: Major incident: Login issues in GB and CH
Summary
Aircall reported a major login outage affecting one ISP in GB and one in CH, starting 2026-07-30 08:18 UTC and marked resolved at 2026-07-30 09:52 UTC; the recorded duration was 1 h 33 min. Affected customers were advised to use an alternative network if possible and contact their ISP.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: Login issues in GB and CH
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2026-07-30 08:18 UTC
Before: not present
After: 2026-07-30 09:52 UTC
Before: not present
After: Authentication - Login, Login
Before: not present
After: We are currently investigating login issues in GB and CH.
Before: not present
After: We are currently only seeing the issues on one ISP in CH and one in GB. We are continuing to investigate further.
Before: not present
After: The issue has been identified as affecting one ISP in CH and one in GB. We recommend that customers use an alternative network if possible and contact their ISP to help resolve the issue.
Before: not present
After: The issue has been found to be affecting one specific ISP in CH and one in GB. We recommend that customers use an alternative network if possible and contact their ISP to help resolve the issue.
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Login issues in GB and CH (this change) Aircall reported a major login outage affecting one ISP in GB and one in CH, starting 2026-07-30 08:18 UTC and marked resolved at 2026-07-30 09:52 UTC; the recorded duration was 1 h 33 min. Affected customers were advised to use an alternative network if possible and contact their ISP. | Major incident |