Changes / Brex / Mobile Check Deposit Unavailable

Brex: Critical incident: Mobile Check Deposit Unavailable

Summary

Brex’s mobile check deposit was unavailable in a critical Banking incident that started at 2026-07-03 00:26 UTC and was resolved at 2026-07-03 05:03 UTC, lasting 4 h 36 min. Brex reported identifying and resolving the issue but did not specify a cause or fix.

Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.

Major incidentLabel: outage (model (Jev), 100%)Changed Detected Source: stspg.io (opens in new tab)

What changed

AddedTitle#1
Before: not present
After: Mobile Check Deposit Unavailable
AddedImpact#2
Before: not present
After: critical
AddedStatus#3
Before: not present
After: resolved
AddedStart time#4
Before: not present
After: 2026-07-03 00:26 UTC
AddedResolved time#5
Before: not present
After: 2026-07-03 05:03 UTC
AddedAffected components#6
Before: not present
After: Banking
AddedUpdateidentified#7
Before: not present
After: We have identified the issue and are working on a fix.
AddedUpdatemonitoring#8
Before: not present
After: We have identified the issue and are working on a fix.
AddedUpdateidentified#9
Before: not present
After: We have identified the issue and are working on a fix.
AddedUpdateresolved#10
Before: not present
After: We have resolved the issue.

First version of this incident archived by Rewindex. View the live incident (opens in new tab).

History of this incident

When (UTC)ChangeKind
Critical incident: Mobile Check Deposit Unavailable (this change)
Brex’s mobile check deposit was unavailable in a critical Banking incident that started at 2026-07-03 00:26 UTC and was resolved at 2026-07-03 05:03 UTC, lasting 4 h 36 min. Brex reported identifying and resolving the issue but did not specify a cause or fix.
Major incident

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