Changes / Secureframe / Secureframe Agent - UK - syncs are not working
Secureframe: Major incident: Secureframe Agent - UK - syncs are not working
Summary
Secureframe Agent syncs in the UK were not working in a major-impact outage that started at 2026-02-23 19:03 UTC and was resolved at 2026-02-23 22:19 UTC, lasting 3 h 15 min. Secureframe reported working on remediation but did not state a cause or specific fix.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
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After: Secureframe Agent - UK - syncs are not working
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After: major
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After: resolved
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After: 2026-02-23 19:03 UTC
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After: 2026-02-23 22:19 UTC
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After: Secureframe Agent
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After: We have identified the issue and are working on a remediation now.
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After: We are continuing to work on the fix for this issue.
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After: We are continuing to work on the fix for this issue.
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After: We are continuing to work on the fix for this issue.
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After: This incident has been resolved.
First version of this incident archived by Rewindex. View the live incident.
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: Secureframe Agent - UK - syncs are not working (this change) Secureframe Agent syncs in the UK were not working in a major-impact outage that started at 2026-02-23 19:03 UTC and was resolved at 2026-02-23 22:19 UTC, lasting 3 h 15 min. Secureframe reported working on remediation but did not state a cause or specific fix. | Major incident |
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