Changes / RudderStack / High rate of 5xx in ingestion of events for starter and growth tier in US region
RudderStack: Major incident: High rate of 5xx in ingestion of events for starter and growth tier in US region
Summary
RudderStack reported a major incident with high rates of 5xx errors during event ingestion for starter and growth tiers in the US region. It started at 2024-12-27 22:55 UTC and was resolved at 2024-12-27 23:15 UTC, lasting 19 min; the vendor confirmed ingestion was back to normal.
Machine-written from the diff below (Sol; type: incident outage). Check the diff before relying on it.
What changed
Before: not present
After: High rate of 5xx in ingestion of events for starter and growth tier in US region
Before: not present
After: major
Before: not present
After: resolved
Before: not present
After: 2024-12-27 22:55 UTC
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After: 2024-12-27 23:15 UTC
Before: not present
After: Data Ingestion - Data Ingestion (US), Data Ingestion (US)
Before: not present
After: We are actively investigating the issue
Before: not present
After: Ingestion is back to normal and this incident is resolved
First version of this incident archived by Rewindex. View the live incident (opens in new tab).
History of this incident
| When (UTC) | Change | Kind |
|---|---|---|
| Major incident: High rate of 5xx in ingestion of events for starter and growth tier in US region (this change) RudderStack reported a major incident with high rates of 5xx errors during event ingestion for starter and growth tiers in the US region. It started at 2024-12-27 22:55 UTC and was resolved at 2024-12-27 23:15 UTC, lasting 19 min; the vendor confirmed ingestion was back to normal. | Major incident |
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