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CompaniesZoomIncidents

Zoom: Zoom Contact Center Update: October 17, 2026 (No Operational Impact)

MaintenancemaintenanceStatus: completedStarted Resolved (0 min)3 updatesstatus.zoom.us (opens in new tab)

Affected components: Zoom Contact CenterZoom CX - Global - Zoom Contact Center

Timeline of updates

  1. scheduled

    We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0067626 (opens in new tab) for more details. This update includes warm transfer to flow for voice engagements.
    There is no operational impact. All services will be available during this scheduled update.

  2. in progress

    Scheduled maintenance is currently in progress. We will provide updates as necessary.

  3. completed

    The scheduled maintenance has been completed.

Archive proof

Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.

How the archive is checked, and what it cannot prove.

Impact, status and times are the vendor’s own, as last archived. View on status.zoom.us (opens in new tab).

Cite this

Maintenance posted by Zoom, started 2026-10-17 09:00 UTC, resolved after 0 min, 3 update(s).

Title
Zoom Contact Center Update: October 17, 2026 (No Operational Impact)
Vendor
Zoom
Date
URL
https://rewindex.com/company/zoom/incidents/yk67y3r3qncv

Zoom profileRecent Zoom incidentsAll outages on October 17, 2026Zoom in October 2026MarkdownJSON