# Zoom: Zoom Contact Center Update: October 17, 2026 (No Operational Impact)

> Zoom maintenance “Zoom Contact Center Update: October 17, 2026 (No Operational Impact)” on 2026-10-17: impact maintenance (vendor’s label), 0 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/zoom/incidents/yk67y3r3qncv
Last updated: 2026-10-17T09:00:07Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: completed
- Started: 2026-10-17 09:00 UTC · Resolved: 2026-10-17 09:00 UTC · Duration: 0 min
- Updates: 3 · Affected components: Zoom Contact Center, Zoom CX - Global - Zoom Contact Center
- [Vendor status page: https://status.zoom.us/incidents/yk67y3r3qncv](https://status.zoom.us/incidents/yk67y3r3qncv)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **scheduled** 2026-10-13 13:48 UTC: We will be providing an update to Zoom Contact Center. Please refer to https://support.zoom.com/hc/en/article?id=zm\_kb&sysparm\_article=KB0067626 for more details. This update includes warm transfer to flow for voice engagements. There is no operational impact. All services will be available during this scheduled update.
- **in progress** 2026-10-17 00:00 UTC: Scheduled maintenance is currently in progress. We will provide updates as necessary.
- **completed** 2026-10-17 09:00 UTC: The scheduled maintenance has been completed.

## Cite this

Maintenance posted by Zoom, started 2026-10-17 09:00 UTC, resolved after 0 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/zoom/incidents/yk67y3r3qncv
- Citation: Zoom, “Zoom Contact Center Update: October 17, 2026 (No Operational Impact)” (2026-10-17 09:00 UTC). Archived by Rewindex: https://rewindex.com/company/zoom/incidents/yk67y3r3qncv (CC BY 4.0).
- Markdown link: `[Zoom: Zoom Contact Center Update: October 17, 2026 (No Operational Impact) (2026-10-17)](https://rewindex.com/company/zoom/incidents/yk67y3r3qncv)`


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Canonical: https://rewindex.com/company/zoom/incidents/yk67y3r3qncv · Markdown: https://rewindex.com/company/zoom/incidents/yk67y3r3qncv.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/yk67y3r3qncv · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:11:49.886Z