Zoom: Service Degradation Affecting Zoom Phone in the EU01 cluster.
Affected components: Zoom PhoneZoom Phone - EMEA - Zoom PhoneCalling (Inbound/Outbound)Zoom Phone - EMEA - Calling (Inbound/Outbound)
Timeline of updates
- monitoring
On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster.
This incident has been resolved and the affected services have been restored.
- resolved
This incident has been resolved.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
97c431835320ac19…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Maintenance posted by Zoom, started 2026-09-30 01:07 UTC, resolved after 14 min, 2 update(s).
- Title
- Service Degradation Affecting Zoom Phone in the EU01 cluster.
- Vendor
- Zoom
- Date
- URL
- https://rewindex.com/company/zoom/incidents/5xcd1035bxmw
Zoom profileRecent Zoom incidentsAll outages on September 30, 2026Zoom in September 2026MarkdownJSON