# Zoom: Service Degradation Affecting Zoom Phone in the EU01 cluster.

> Zoom maintenance “Service Degradation Affecting Zoom Phone in the EU01 cluster.” on 2026-09-30: impact maintenance (vendor’s label), 14 min, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/zoom/incidents/5xcd1035bxmw
Last updated: 2026-09-30T01:20:41Z

- Impact (vendor’s label): maintenance (maintenance)
- Status: resolved
- Started: 2026-09-30 01:07 UTC · Resolved: 2026-09-30 01:20 UTC · Duration: 14 min
- Updates: 2 · Affected components: Zoom Phone, Zoom Phone - EMEA - Zoom Phone, Calling (Inbound/Outbound), Zoom Phone - EMEA - Calling (Inbound/Outbound)
- [Vendor status page: https://stspg.io/9pzhzmf13rs4](https://stspg.io/9pzhzmf13rs4)
- [Company: Zoom](https://rewindex.com/company/zoom.md)

## Timeline of updates

- **monitoring** 2026-09-30 01:07 UTC: On 09/29/2026 - 09/30/2026, Between 21:08 UTC to 00:44 UTC, A subset of users may have experienced issues with Zoom Phone in the EU01 cluster. This incident has been resolved and the affected services have been restored.
- **resolved** 2026-09-30 01:20 UTC: This incident has been resolved.

## Cite this

Maintenance posted by Zoom, started 2026-09-30 01:07 UTC, resolved after 14 min, 2 update(s).

- Canonical URL: https://rewindex.com/company/zoom/incidents/5xcd1035bxmw
- Citation: Zoom, “Service Degradation Affecting Zoom Phone in the EU01 cluster.” (2026-09-30 01:07 UTC). Archived by Rewindex: https://rewindex.com/company/zoom/incidents/5xcd1035bxmw (CC BY 4.0).
- Markdown link: `[Zoom: Service Degradation Affecting Zoom Phone in the EU01 cluster. (2026-09-30)](https://rewindex.com/company/zoom/incidents/5xcd1035bxmw)`


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Canonical: https://rewindex.com/company/zoom/incidents/5xcd1035bxmw · Markdown: https://rewindex.com/company/zoom/incidents/5xcd1035bxmw.md · JSON: https://rewindex.com/api/v1/companies/zoom/incidents/5xcd1035bxmw · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T15:33:47.961Z