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CompaniesXeroIncidents

Xero: Australia: Payroll- some customers are experiencing issues with loading pages in Payroll

MinorStatus: resolvedStarted Resolved (54 min)3 updatesstspg.io (opens in new tab)

Affected components: AU PayrollAustralia - Regional Products - AU PayrollNew Zealand - Regional Products - NZ PayrollNZ Payroll

Timeline of updates

  1. investigating

    We are aware some AU customers trying to access some pages in Payroll are experiencing an error. Our team is investigating this with urgency.

  2. monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved

    Our team has resolved the issue impacting Australian customers trying to access pages in Payroll. We apologise for any inconvenience this has caused.

    Our technical team identified this was caused by poor network connectivity and we worked to restore service.
    We learn from every incident and put measures in place to prevent issues from happening again.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2026-06-10 23:04 UTC, resolved after 54 min, 3 update(s).

Title
Australia: Payroll- some customers are experiencing issues with loading pages in Payroll
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/zgwtjxmzjkc8

Xero profileRecent Xero incidentsAll outages on June 10, 2026Xero in June 2026MarkdownJSON