# Xero: Australia: Payroll- some customers are experiencing issues with loading pages in Payroll

> Xero status incident “Australia: Payroll- some customers are experiencing issues with loading pages in Payroll” on 2026-06-10: impact minor (vendor’s label), 54 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/zgwtjxmzjkc8
Last updated: 2026-06-10T23:58:30Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-06-10 23:04 UTC · Resolved: 2026-06-10 23:58 UTC · Duration: 54 min
- Updates: 3 · Affected components: AU Payroll, Australia - Regional Products - AU Payroll, New Zealand - Regional Products - NZ Payroll, NZ Payroll
- [Vendor status page: https://stspg.io/ky23rszpds98](https://stspg.io/ky23rszpds98)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **investigating** 2026-06-10 23:04 UTC: We are aware some AU customers trying to access some pages in Payroll are experiencing an error. Our team is investigating this with urgency.
- **monitoring** 2026-06-10 23:22 UTC: Our team has implemented a fix and we are currently monitoring the results.
- **resolved** 2026-06-10 23:58 UTC: Our team has resolved the issue impacting Australian customers trying to access pages in Payroll. We apologise for any inconvenience this has caused. Our technical team identified this was caused by poor network connectivity and we worked to restore service. We learn from every incident and put measures in place to prevent issues from happening again.

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2026-06-10 23:04 UTC, resolved after 54 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/zgwtjxmzjkc8
- Citation: Xero, “Australia: Payroll- some customers are experiencing issues with loading pages in Payroll” (2026-06-10 23:04 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/zgwtjxmzjkc8 (CC BY 4.0).
- Markdown link: `[Xero: Australia: Payroll- some customers are experiencing issues with loading pages in Payroll (2026-06-10)](https://rewindex.com/company/xero/incidents/zgwtjxmzjkc8)`


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Canonical: https://rewindex.com/company/xero/incidents/zgwtjxmzjkc8 · Markdown: https://rewindex.com/company/xero/incidents/zgwtjxmzjkc8.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/zgwtjxmzjkc8 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T17:29:32.181Z