Xero: AU: Payroll - Customers may experience time out errors when creating pay runs
Timeline of updates
- resolved
Our team has resolved the issue impacting AU customers trying to create a pay run in AU Payroll. This was caused by an issue with how the database processed requests. We apologise for any inconvenience this has caused.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Xero, started 2025-03-18 06:39 UTC, resolved after 31 min, 1 update(s).
- Title
- AU: Payroll - Customers may experience time out errors when creating pay runs
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/x4v5h3rnwxf3
Xero profileRecent Xero incidentsAll outages on March 18, 2025Xero in March 2025MarkdownJSON