Xero: Users are unable to access Xero
Timeline of updates
- resolved
Our Product Team and AWS have resolved the issue that was preventing users from logging in and accessing certain areas of Xero. We have reports of users receiving Error 500's when accessing Reports, Contacts and Payroll, however clearing your cookies and cache resolves these errors. If after clearing your cookies and cache, you're still having issues accessing Xero, please let us know and we’ll be happy to investigate.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Xero, started 2018-03-20 15:22 UTC, resolved after 2.1 h, 1 update(s).
- Title
- Users are unable to access Xero
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/ngvh6299gx0z
Xero profileRecent Xero incidentsAll outages on March 20, 2018Xero in March 2018MarkdownJSON