Xero: UK: Tax - Errors and slowness with MTD ITSA and VAT
Affected components: Tax Reporting - UK VAT & MTDUnited Kingdom - Regional Products - Tax Reporting - UK VAT & MTD
Timeline of updates
- investigating
We are aware some UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT. This is due to an increased error rate at HMRC services. We are investigating the issue and in contact with HMRC.
- resolved
HMRC have resolved the issue causing UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT.
Archive proof
Rewindex commits each version of an incident it captures to a daily checkpoint, chains it to the day before, and has the checkpoint timestamped by FreeTSA and DigiCert. That proves this record existed by then and has not been changed since, by anyone, Rewindex included.
How the archive is checked, and what it cannot prove.
First version captured
In the 2026-10-17 checkpoint, timestamped by FreeTSA and DigiCert on . Record hash
83bc9fed6e76685e…
Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Xero, started 2026-08-28 09:15 UTC, resolved after 2.5 h, 2 update(s).
- Title
- UK: Tax - Errors and slowness with MTD ITSA and VAT
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/lm7tj60tq6q2
Xero profileRecent Xero incidentsAll outages on August 28, 2026Xero in August 2026MarkdownJSON