# Xero: UK: Tax - Errors and slowness with MTD ITSA and VAT

> Xero status incident “UK: Tax - Errors and slowness with MTD ITSA and VAT” on 2026-08-28: impact minor (vendor’s label), 2.5 h, 2 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/lm7tj60tq6q2
Last updated: 2026-08-28T11:43:46Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-28 09:15 UTC · Resolved: 2026-08-28 11:43 UTC · Duration: 2.5 h
- Updates: 2 · Affected components: Tax Reporting - UK VAT & MTD, United Kingdom - Regional Products - Tax Reporting - UK VAT & MTD
- [Vendor status page: https://stspg.io/8hcjvr5g2xvh](https://stspg.io/8hcjvr5g2xvh)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **investigating** 2026-08-28 09:15 UTC: We are aware some UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT. This is due to an increased error rate at HMRC services. We are investigating the issue and in contact with HMRC.
- **resolved** 2026-08-28 11:43 UTC: HMRC have resolved the issue causing UK customers are experiencing slowness and error pages when using MTD ITSA or UK VAT.

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2026-08-28 09:15 UTC, resolved after 2.5 h, 2 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/lm7tj60tq6q2
- Citation: Xero, “UK: Tax - Errors and slowness with MTD ITSA and VAT” (2026-08-28 09:15 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/lm7tj60tq6q2 (CC BY 4.0).
- Markdown link: `[Xero: UK: Tax - Errors and slowness with MTD ITSA and VAT (2026-08-28)](https://rewindex.com/company/xero/incidents/lm7tj60tq6q2)`


---
Canonical: https://rewindex.com/company/xero/incidents/lm7tj60tq6q2 · Markdown: https://rewindex.com/company/xero/incidents/lm7tj60tq6q2.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/lm7tj60tq6q2 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T16:12:40.986Z