Xero: Global: Hubdoc - some customers may have experienced issues logging in, syncing, and publishing documents.
Timeline of updates
- resolved
Our team has resolved an issue impacting some Hubdoc customers trying to log into Hubdoc, syncing information from Xero into Hubdoc, and publishing documents. We apologise for any inconvenience this has caused. A product release was the cause of this issue, which we rolled back to restore service. Customers can disconnect and reconnect their Hubdoc organisation as a troubleshoot to resolve any remaining issues. You can find those steps on Xero Central. We learn from every incident and put measures in place to prevent issues from happening again.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Xero, started 2026-04-27 23:12 UTC, resolved after 0 min, 1 update(s).
- Title
- Global: Hubdoc - some customers may have experienced issues logging in, syncing, and publishing documents.
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/kyw35kcrnk88
Xero profileRecent Xero incidentsAll outages on April 27, 2026Xero in April 2026MarkdownJSON