# Xero: Global: Hubdoc - some customers may have experienced issues logging in, syncing, and publishing documents.

> Xero status incident “Global: Hubdoc - some customers may have experienced issues logging in, syncing, and publishing documents.” on 2026-04-27: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/kyw35kcrnk88
Last updated: 2026-04-27T23:12:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2026-04-27 23:12 UTC · Resolved: 2026-04-27 23:12 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://status.xero.com/incidents/kyw35kcrnk88](https://status.xero.com/incidents/kyw35kcrnk88)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **resolved** 2026-04-27 23:12 UTC: Our team has resolved an issue impacting some Hubdoc customers trying to log into Hubdoc, syncing information from Xero into Hubdoc, and publishing documents. We apologise for any inconvenience this has caused. A product release was the cause of this issue, which we rolled back to restore service. Customers can disconnect and reconnect their Hubdoc organisation as a troubleshoot to resolve any remaining issues. You can find those steps on Xero Central. We learn from every incident and put measures in place to prevent issues from happening again.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Xero, started 2026-04-27 23:12 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/kyw35kcrnk88
- Citation: Xero, “Global: Hubdoc - some customers may have experienced issues logging in, syncing, and publishing documents.” (2026-04-27 23:12 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/kyw35kcrnk88 (CC BY 4.0).
- Markdown link: `[Xero: Global: Hubdoc - some customers may have experienced issues logging in, syncing, and publishing documents. (2026-04-27)](https://rewindex.com/company/xero/incidents/kyw35kcrnk88)`


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Canonical: https://rewindex.com/company/xero/incidents/kyw35kcrnk88 · Markdown: https://rewindex.com/company/xero/incidents/kyw35kcrnk88.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/kyw35kcrnk88 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T19:05:25.551Z