Xero: Global: Xero Sign up flow - new customers unable to log in
Timeline of updates
- resolved
Our team has resolved the issue impacting new customers trying to sign up to Xero for the first time. Some customers may not have received a Forgotten password email also. We apologise for any inconvenience this has caused. A product release caused this issue, and we were able to roll back to restore service. We learn from every incident and put measures in place to prevent issues from happening again.
From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Xero, started 2025-03-10 03:00 UTC, resolved after 0 min, 1 update(s).
- Title
- Global: Xero Sign up flow - new customers unable to log in
- Vendor
- Xero
- Date
- URL
- https://rewindex.com/company/xero/incidents/km3nnhmsk82t
Xero profileRecent Xero incidentsAll outages on March 10, 2025Xero in March 2025MarkdownJSON