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Xero: AU: Batch Payments - some customers may be unable to process batch payments in Xero.

MinorStatus: resolvedStarted Resolved (17 min)3 updatesstspg.io (opens in new tab)

Affected components: Core Xero Products - Invoicing, Bills & QuotesInvoicing, Bills & Quotes

Timeline of updates

  1. identified

    We're aware that some customers in Australia are unable to process batch payments in Xero, and are receiving an error.

    We have identified what is causing this issue and are releasing a fix.

    This is our top priority and we will update you as soon as we can.

  2. monitoring

    Our team has implemented a fix and we are currently monitoring the results.

  3. resolved

    Our team has resolved the issue impacting Australian customers trying to process batch payments in Xero. We apologise for any inconvenience this has caused.

    A product release caused batch payments to become unavailable and a rollback has returned sevice.
    We learn from every incident and put measures in place to prevent issues from happening again.

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Impact, status and times are the vendor’s own, as last archived. View on stspg.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2026-08-24 01:44 UTC, resolved after 17 min, 3 update(s).

Title
AU: Batch Payments - some customers may be unable to process batch payments in Xero.
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/5s8m8wdnts3b

Xero profileRecent Xero incidentsAll outages on August 24, 2026Xero in August 2026MarkdownJSON