# Xero: AU: Batch Payments - some customers may be unable to process batch payments in Xero.

> Xero status incident “AU: Batch Payments - some customers may be unable to process batch payments in Xero.” on 2026-08-24: impact minor (vendor’s label), 17 min, 3 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/xero/incidents/5s8m8wdnts3b
Last updated: 2026-08-24T02:02:15Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-08-24 01:44 UTC · Resolved: 2026-08-24 02:02 UTC · Duration: 17 min
- Updates: 3 · Affected components: Core Xero Products - Invoicing, Bills & Quotes, Invoicing, Bills & Quotes
- [Vendor status page: https://stspg.io/y43wmpppgk93](https://stspg.io/y43wmpppgk93)
- [Company: Xero](https://rewindex.com/company/xero.md)

## Timeline of updates

- **identified** 2026-08-24 01:44 UTC: We're aware that some customers in Australia are unable to process batch payments in Xero, and are receiving an error. We have identified what is causing this issue and are releasing a fix. This is our top priority and we will update you as soon as we can.
- **monitoring** 2026-08-24 01:53 UTC: Our team has implemented a fix and we are currently monitoring the results.
- **resolved** 2026-08-24 02:02 UTC: Our team has resolved the issue impacting Australian customers trying to process batch payments in Xero. We apologise for any inconvenience this has caused. A product release caused batch payments to become unavailable and a rollback has returned sevice. We learn from every incident and put measures in place to prevent issues from happening again.

## Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2026-08-24 01:44 UTC, resolved after 17 min, 3 update(s).

- Canonical URL: https://rewindex.com/company/xero/incidents/5s8m8wdnts3b
- Citation: Xero, “AU: Batch Payments - some customers may be unable to process batch payments in Xero.” (2026-08-24 01:44 UTC). Archived by Rewindex: https://rewindex.com/company/xero/incidents/5s8m8wdnts3b (CC BY 4.0).
- Markdown link: `[Xero: AU: Batch Payments - some customers may be unable to process batch payments in Xero. (2026-08-24)](https://rewindex.com/company/xero/incidents/5s8m8wdnts3b)`


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Canonical: https://rewindex.com/company/xero/incidents/5s8m8wdnts3b · Markdown: https://rewindex.com/company/xero/incidents/5s8m8wdnts3b.md · JSON: https://rewindex.com/api/v1/companies/xero/incidents/5s8m8wdnts3b · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T18:25:28.597Z