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Xero: Hubdoc - customers unable to create new folders

MinorStatus: resolvedStarted Resolved (1.4 h)1 updatestatus.xero.com (opens in new tab)

Timeline of updates

  1. resolved

    Our team has resolved the issue preventing customers from creating new folders in Hubdoc. This issue related to a prior release that our product team rolled back to resolve customer impact. We apologise for any inconvenience this has caused.

From Xero’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on status.xero.com (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Xero, started 2023-08-16 18:01 UTC, resolved after 1.4 h, 1 update(s).

Title
Hubdoc - customers unable to create new folders
Vendor
Xero
Date
URL
https://rewindex.com/company/xero/incidents/2fzhc3qr10dj

Xero profileRecent Xero incidentsAll outages on August 16, 2023Xero in August 2023MarkdownJSON