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Vonage: Video Api - Captions pod restarted

MinorStatus: resolvedStarted Resolved (40 min)1 updatevonageapi.statuspage.io (opens in new tab)

Timeline of updates

  1. resolved

    Our engineering team has identified an issue that may have impacted captions in your video sessions. Some video captions sessions running in the us-east region were interrupted at 19:36 UTC.  There is no ongoing impact and the service is currently healthy. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.

Archive proof

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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.

Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).

Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-05-03 20:38 UTC, resolved after 40 min, 1 update(s).

Title
Video Api - Captions pod restarted
Vendor
Vonage
Date
URL
https://rewindex.com/company/vonage/incidents/zg335wzdg94q

Vonage profileRecent Vonage incidentsAll outages on May 3, 2026Vonage in May 2026MarkdownJSON