# Vonage: Video Api - Captions pod restarted

> Vonage status incident “Video Api - Captions pod restarted” on 2026-05-03: impact minor (vendor’s label), 40 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/zg335wzdg94q
Last updated: 2026-05-03T21:18:00Z

- Impact (vendor’s label): minor
- Status: resolved
- Started: 2026-05-03 20:38 UTC · Resolved: 2026-05-03 21:18 UTC · Duration: 40 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/zg335wzdg94q](https://vonageapi.statuspage.io/incidents/zg335wzdg94q)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2026-05-03 21:18 UTC: Our engineering team has identified an issue that may have impacted captions in your video sessions. Some video captions sessions running in the us-east region were interrupted at 19:36 UTC.  There is no ongoing impact and the service is currently healthy. Thank you for your patience and understanding. If you have any questions, please contact api.support.vonage.com

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: minor) posted by Vonage, started 2026-05-03 20:38 UTC, resolved after 40 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/zg335wzdg94q
- Citation: Vonage, “Video Api - Captions pod restarted” (2026-05-03 20:38 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/zg335wzdg94q (CC BY 4.0).
- Markdown link: `[Vonage: Video Api - Captions pod restarted (2026-05-03)](https://rewindex.com/company/vonage/incidents/zg335wzdg94q)`


---
Canonical: https://rewindex.com/company/vonage/incidents/zg335wzdg94q · Markdown: https://rewindex.com/company/vonage/incidents/zg335wzdg94q.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/zg335wzdg94q · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-05T14:46:40.994Z