Vonage: Service Issue in Platform - Voice API calls got affected briefly in the EU and US Data Centers
Timeline of updates
- resolved
Our monitoring system has alerted us to a potential service issue with our platform. Between 17:21:21 and 17:21:22 UTC, Voice API calls got briefly affected in the US and EU Data Centers, and the issue has been resolved straight away. Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigated to resolve the issue. If there is a customer impact, it is likely to be affecting the following products: Voice API Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling (opens in new tab) - for an explanation of our approach to publishing incidents.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: none) posted by Vonage, started 2025-12-08 19:39 UTC, resolved after 0 min, 1 update(s).
- Title
- Service Issue in Platform - Voice API calls got affected briefly in the EU and US Data Centers
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/xw53xhxx5sy7
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