# Vonage: Service Issue in Platform - Voice API calls got affected briefly in the EU and US Data Centers

> Vonage status incident “Service Issue in Platform - Voice API calls got affected briefly in the EU and US Data Centers” on 2025-12-08: impact none (vendor’s label), 0 min, 1 update(s). Archived by Rewindex.

Canonical: https://rewindex.com/company/vonage/incidents/xw53xhxx5sy7
Last updated: 2025-12-08T19:39:00Z

- Impact (vendor’s label): none
- Status: resolved
- Started: 2025-12-08 19:39 UTC · Resolved: 2025-12-08 19:39 UTC · Duration: 0 min
- Updates: 1
- [Vendor status page: https://vonageapi.statuspage.io/incidents/xw53xhxx5sy7](https://vonageapi.statuspage.io/incidents/xw53xhxx5sy7)
- [Company: Vonage](https://rewindex.com/company/vonage.md)

## Timeline of updates

- **resolved** 2025-12-08 19:39 UTC: Our monitoring system has alerted us to a potential service issue with our platform. Between 17:21:21 and 17:21:22 UTC, Voice API calls got briefly affected in the US and EU Data Centers, and the issue has been resolved straight away. Although it is not yet certain whether there is any customer impact, we are alerting customers immediately while our engineering teams investigated to resolve the issue. If there is a customer impact, it is likely to be affecting the following products: Voice API Please see this article - https://api.support.vonage.com/hc/en-us/articles/6749696044828-Vonage-API-Support-Incident-Handling - for an explanation of our approach to publishing incidents.

_From the vendor’s published history: only the final update text is available for incidents before Rewindex began polling this page._

## Cite this

Status incident (vendor impact label: none) posted by Vonage, started 2025-12-08 19:39 UTC, resolved after 0 min, 1 update(s).

- Canonical URL: https://rewindex.com/company/vonage/incidents/xw53xhxx5sy7
- Citation: Vonage, “Service Issue in Platform - Voice API calls got affected briefly in the EU and US Data Centers” (2025-12-08 19:39 UTC). Archived by Rewindex: https://rewindex.com/company/vonage/incidents/xw53xhxx5sy7 (CC BY 4.0).
- Markdown link: `[Vonage: Service Issue in Platform - Voice API calls got affected briefly in the EU and US Data Centers (2025-12-08)](https://rewindex.com/company/vonage/incidents/xw53xhxx5sy7)`


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Canonical: https://rewindex.com/company/vonage/incidents/xw53xhxx5sy7 · Markdown: https://rewindex.com/company/vonage/incidents/xw53xhxx5sy7.md · JSON: https://rewindex.com/api/v1/companies/vonage/incidents/xw53xhxx5sy7 · Data licensed CC BY 4.0 (https://creativecommons.org/licenses/by/4.0/) · Generated 2026-11-04T19:19:43.704Z