Vonage: Voice Service Issue in Platform - APAC
Timeline of updates
- resolved
We can confirm this problem has been resolved, and all services have been restored Customers in AP-Southeast-1 region may have encountered intermittent failures with the following services starting from 2025-11-15 16:20 UTC. Voice API Programmable SIP Verify API - Callbacks Impact to Voice API and Programmable SIP was mitigated at approximately 18:37 UTC November 16, 2025. Impact to Verify API callbacks was mitigated at approximately 21:24 UTC November 16, 2025. Please let support@api.vonage.com know if you continue to experience problems with this.
From Vonage’s published incident history: for incidents before Rewindex began polling this status page, only the final update text is available.
Archive proof
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This incident predates live tracking (October 17, 2026). It came from the vendor’s own published history, which is not covered by checkpoints.
Impact, status and times are the vendor’s own, as last archived. View on vonageapi.statuspage.io (opens in new tab).
Cite this
Status incident (vendor impact label: minor) posted by Vonage, started 2025-11-16 21:09 UTC, resolved after 2.8 h, 1 update(s).
- Title
- Voice Service Issue in Platform - APAC
- Vendor
- Vonage
- Date
- URL
- https://rewindex.com/company/vonage/incidents/wykww3h17fh2
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